David Zernik
Salesforce Marketing Cloud Architect · MarTech Email Engineer
Summary
Salesforce Marketing Cloud architect and MarTech email engineer with 9+ years across healthcare, financial services, telecom, and agencies. I build emails, journeys, marketing systems and internal tools that make complex enterprise workflows faster and better. Currently on a month-to-month contract with Emory Healthcare and looking for a longer-term role or contract.
Experience
Salesforce Marketing Cloud Architect · Emory Healthcare Network
Mar 2026 to Present · Remote / Los Angeles · Contract- Serve as SFMC Architect for healthcare marketing programs, owning journeys, automations, CloudPages, Data Extensions, SQL logic, campaign metadata, send logs, and production email delivery.
- Built an SFMC-powered campaign calendar and KPI dashboard that give stakeholders visibility into past, current, and future sends, schedules, service lines, and campaign performance.
- Build internal SFMC tools that reduce spreadsheet-heavy workflows and make campaign operations, metadata, and reporting easier for marketing teams to manage.
MarTech Software Engineer · OnBrand Marketing Agency at American Express
Dec 2022 to Mar 2026 · Los AngelesRole concluded after the function was offshored.
- Built financial-services email and MarTech experiences across SFMC, OneCMS, Movable Ink, AMPscript, Data Extensions, personalization, QA, and compliance-heavy review workflows.
- Developed and reviewed dynamic email assets, tracking, links, personalization logic, rendering, accessibility, and deployment readiness for high-volume campaigns.
- Led development of JavaScript financial calculators for American Express Credit Intel, owning front-end implementation, calculation behavior, QA, accessibility, and production readiness.
SFMC Admin & Campaign Manager · T-Mobile
Feb 2022 to Dec 2022 · Los Angeles · Contract- Managed SFMC campaign operations for T-Mobile's HINT program, including Journey Builder orchestration, SQL segmentation, Data Extension workflows, tracking, reporting, QA, and launch.
- Built SQL-driven audience logic across large telecom datasets, including trigger-based journeys, suppression workflows, campaign tracking, and automated reporting.
- Worked across marketing, data, analytics, engineering, creative, and vendor teams to translate campaign requirements into production-ready workflows.
Marketing Technology Developer / Engineering Manager · Independent Contractor (through my LLC)
Aug 2021 to Feb 2022 · Los Angeles- Delivered SFMC Email Studio, Content Builder, Journey Builder, Automation Studio, AMPscript, dynamic content, and multi-channel marketing solutions for clients including Blue Shield of California and UnitedHealthcare.
- Built campaign templates, dynamic modules, API integrations, segmentation workflows, Data Extension structures, and marketing automation rollouts in regulated environments.
- Managed technical delivery, documentation, stakeholder communication, QA coordination, solution design, and launch-readiness support.
Front-End Developer · Omnicom / Javelin / RAPP
Nov 2018 to Aug 2021 · Playa Vista, CA- Worked across Omnicom agencies Javelin and RAPP on responsive web and email marketing for major consumer brands including DIRECTV and AT&T.
- Javelin Agency (Nov 2018 to Aug 2020): Engineered responsive web and email marketing solutions for DIRECTV and AT&T, and built interactive JavaScript and CSS components to improve user engagement.
- Developed SFMC and AMPscript-powered email experiences with personalization, modular content, accessibility, cross-client QA, and production-ready rendering.
Front-End Web Developer / Email Developer · YogaGlo (Glo.com)
Mar 2016 to May 2018 · Santa Monica, CA- Developed and maintained YogaGlo's responsive web application and landing pages using JavaScript, Ember.js, HTML, and CSS.
- Built responsive marketing and transactional emails in Iterable, including reusable templates, personalization, and cross-client QA.
- Supported front-end and email integrations using Express.js, Iterable, MailChimp, Email on Acid, Git, and customer-data workflows.
Core Skills
Salesforce Marketing Cloud
Journey Builder, Automation Studio, Email Studio, Content Builder, CloudPages, Data Extensions, SQL, AMPscript, SSJS, APIs, personalization
AI, Product & Web
MCP, Anthropic, Next.js, Supabase, REST APIs, JavaScript, HTML/CSS, internal tools, data-driven applications, audit and access controls
Education
University of California, Los Angeles
2004 to 2008B.A. in Linguistics and Asian Languages and Cultures